Grecoprop Services

Last updated: August 2026

GRECOPROP SERVICES LTD (“we”, “us”, “our”), registered in Cyprus under registration number HE 489282 with registered office at Pontou 7, Paralimni 5297, Famagusta, Cyprus, operates the website www.grecopropservices.com (the “Website”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our Website or use our property maintenance, keyholding, cleaning, gardening, pool cleaning, and related services.

1. Who We Are

GRECOPROP SERVICES LTD
Registered Office: Pontou 7, Paralimni 5297, Cyprus
Email: info@grecopropservices.com
Phone / WhatsApp: +357 97823151

2. What Information We Collect

We may collect the following categories of personal data:

• Contact details: name, email address, phone number, and property address, when you fill in our contact form, email us, call, or message us via WhatsApp.
• Property and service information: details about your property and the services you request, such as keyholding instructions, cleaning schedules, or maintenance requests.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies when you browse our Website.
• Communications: records of correspondence if you contact us for support or a quote.

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotes for our services;
• Deliver and manage keyholding, cleaning, gardening, pool cleaning, maintenance, and property check services;
• Communicate with you about your property, appointments, and service updates;
• Maintain business records and comply with legal and accounting obligations;
• Improve our Website and services;
• Send occasional service-related updates, where you have agreed to receive them.

4. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data based on:

• Performance of a contract: to provide the services you request;
• Legitimate interest: to operate and improve our business and respond to enquiries;
• Consent: where you have given specific consent, such as for marketing communications;
• Legal obligation: where processing is required to comply with Cyprus or EU law.

5. Cookies

Our Website may use cookies and similar technologies to ensure the site functions correctly, to remember your preferences, and to understand how visitors use the site (for example, via analytics tools). You can control or disable cookies through your browser settings; disabling cookies may affect some Website features.

6. Sharing Your Information

We do not sell your personal data. We may share information with:

• Trusted contractors or team members who assist in delivering services (e.g. cleaners, gardeners, maintenance staff), bound by confidentiality;
• Service providers who support our Website or business operations (e.g. hosting, email, or booking tools);
• Authorities, where required by law.

7. Data Retention

We retain personal data only for as long as necessary to provide our services, maintain business and accounting records, and comply with legal obligations under Cyprus law. When no longer needed, data is securely deleted or anonymised.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure storage of keys and property information as part of our keyholding service.

9. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data, where applicable;
• Object to or restrict certain processing;
• Request data portability;
• Withdraw consent at any time, where processing is based on consent;
• Lodge a complaint with the Cyprus Office of the Commissioner for Personal Data Protection.

To exercise any of these rights, please contact us at info@grecopropservices.com.

10. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms such as Facebook and Instagram. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11. Children’s Privacy

Our services are intended for property owners and are not directed at children. We do not knowingly collect personal data from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

GRECOPROP SERVICES LTD
Pontou 7, Paralimni 5297, Cyprus
Email: info@grecopropservices.com
Phone / WhatsApp: +357 97823151